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Our Design Philosophy
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interactivity, experience, & education that lasts

Our Approach

MedAssent began with our founder, Dr. Lisa Chan, and her experience with medication adherence in her own family. Our team united around shared recognition of unmet need in this area, which we all experienced in various ways - in family experiences, in our own health, and in clinical practice.

In designing MedAssent Rx, our team identified the top causes of medication nonadherence and realized that the lack of patient education is a major driver that others in the space either ignore or inadequately address.

Thus, we’ve made it our mission to put medication information into the hands of those who need it, in the way that’s the most effective for them. Following this mission, our team of clinicians, pharmacists, and content producers have spent years simplifying and condensing complex information from manufacturer sources to post-market studies, thoroughly encompassing and surpassing the legacy standard. We aim to change behaviors with interactive, engaging, and culturally nuanced educational content.

Native Translation

With a majority of our team being people of color and first- or second-generation immigrants, we know firsthand that patients learn best when information is given in their native tongue. Thus, we proudly employ native speakers for translation rather than computers alone, maximizing engagement for the 25 million U.S. patients with limited English proficiency.

The Educational Modules

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Our Instructional Videos hold attention with kinetic drawing - guided by the creative minds of Disney animators.

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Common Side Effects details common adverse reactions and what to do if they occur.

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More Facts provides info on rare side effects and possible FDA warnings.

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Medication Use shows what health conditions a medication is used to treat.

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Warnings outlines the most pertinent info and precautions related to the medication.

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Quiz Questions accompany each medication to interactively reinforce learning.

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Medication Instructions gives necessary info on administration, storage, missed doses, and more.

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Pregnancy Precautions conveys essential info for expecting and breastfeeding mothers.

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Consequences explains what might happen if the medication is not taken as prescribed.

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Geriatric Precautions outlines warnings specific for elderly patients following the AGS Beers Criteria.

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