Medication guidance that works in real life
Community-based organizations support people facing real barriers—language differences, low health literacy, unstable housing, chronic illness, and limited access to clinicians.
MedAssent delivers clear, reliable medication guidance that people can understand and use, without adding burden to staff or volunteers.
What We Provide
Clear, practical medication guidance
Digital consultations tailored to each medication and dose form, such as pills, inhalers, patches, and liquids.
Guidance covers:
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What the medication is for
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How and when to take it
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What to watch for
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When to seek help
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Consequences of stopping a medication
All content is authored and reviewed by licensed pharmacists and clinicians.
Interactive support patients actually use
Responses grounded in clinically authored content, delivered consistently.
Animated pictograms
Full audio narration and transcription
Medication-specific conversational AI chatbot
Short, animated instructional videos using kinetic drawing
Embedded self-assessment questions
Designed for real barriers
Limited health literacy
Written for plain-language understanding
Language access gaps
Covers the most commonly spoken languages across U.S. populations
Cognitive load
Patients can revisit guidance and rewatch videos anytime, anywhere
Vision and accessibility
Adjustable text size and full audio narration
Polypharmacy complexity
Multiple medications simplified in a single view
MedAssent focuses where traditional instructions fall short by addressing barriers that undermine adherence:
Used in real-world community settings
Developed and used in partnership with community-based organizations serving individuals with complex medical and social needs, including programs affiliated with The Salvation Army.
In a community care evaluation, participants showed meaningful improvements in medication-related behaviors, including reduced non-adherence and fewer misconceptions.
View pilot study summary
"Since MedAssent's implementation, we've found a significant impact on our clients' compliance with their medication regimens, which helps us save time, reduce waste, and improve outcomes."
Steve Lytle, Program Director, Salvation Army Bell Shelter
Easy to implement
MedAssent works without EHR integration. Staff create consultations in minutes and send them as secure links. Patients access them on their own devices or on shared tablets in your facility.
No disruption to existing workflows.